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You may check out all the available products and buy some in the shop
Return to shop1. Customers may request a return within 30 days from the date of receiving their order. Return requests submitted after this period may not be accepted.
2. To qualify for a return, products must be unused, undamaged, and returned in their original condition with original packaging and included materials. Items that show signs of use, customer-caused damage, or missing components may not be eligible for a refund.
3. Before returning any product, customers must contact our customer support team and receive return instructions. Returns sent without prior communication may not be processed.
4. Customers are responsible for return shipping costs when the return is requested due to personal preference, ordering the wrong item, changing their decision, or other reasons unrelated to product quality issues or incorrect shipment.
5. If a product arrives damaged, defective, or incorrect due to our error, customers should contact us with relevant order information. We will review the situation and provide an appropriate solution.
6. After the returned product is received and inspected, approved refunds will be processed within approximately 3 days. Refunds will be issued to the original payment method, and the final processing time may vary depending on the customer’s financial institution.
7. For return and refund assistance, please contact us at:
support@helixhusk.shop8. Due to sustained losses, the merchant has decided to clear out stock at a loss.